Facilitation Fundamentals (JAD)

3 days

Information Systems Professionals are faced with rapid development of new applications and critical enhancement of existing systems. The use of Joint Application Development (JAD) techniques is based upon the observation that poor intra-team communication, incomplete requirements definition and lack of consensus are the primary inhibitors of project success.

This seminar teaches the essential skills and techniques needed to effectively plan, organize, facilitate, participate in and document Planning, Requirements and Design Sessions. Special emphasis is placed on integration of JAD within a development methodology and strengthening facilitation skills.

This course focuses on the use of highly structured, well planned, facilitated meetings to rapidly identify and define key components of system development projects. In these sessions the Facilitator, Scribe, End User and MIS project team members effectively obtain and document written requirements and specifications which serve as project baselines.

JAD facilitation is the most cost-effective method of improving overall project team performance and enhancing the relationship between Information Systems Developers and their Users.

Facilitators

Scribes

Business and End User Participants

Information Technology or Software Development Project Managers

Product Managers and Product Implementation Teams

Business Analysts

Information Technology Managers & Supervisors

System Developers and Project Team Members

Consultants and Project Auditors

Any professional requiring a sound knowledge of Joint Application Development (JAD) techniques.

During the course of this three day seminar each attendee will understand the benefits of JAD to facilitate effective project communication and rapidly document project requirements.

Through lecture, exercises and hands-on experience the attendees will learn:

How It Works

• The JAD Methodology
• Rapid Application Development
• Roles, Guidelines & Logistics
• The Facilitator
• The Scribe
• Room Layout
• Critical Success Factors

Planning and Conducting JAD Sessions

• Project Planning Sessions
• Requirements Gathering
• Joint Application Design
• Iterative Prototyping
• Data Analysis JADs
• Workflow Analysis JADs

Case Study Exercises

• Organizing Facilitation Sessions
• Practical Facilitation Skills
• Scribe Skills
• Handling Various Personality "Types"