Duration
2 days
Course Cost: $1,095.00
Prerequisite
No prior formal knowledge or experience is required.
Overview
This two-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential.
Topics
Personal Influencing Techniques
Skills Development Cycle
The Johari Window
Giving and Receiving Feedback
Introduction
Giving Feedback
Receiving Feedback
What are Inter-personal Skills?
Assertive/Responsive Model
A Model for Influencing Others
A Model for Personal Effectiveness
Expressing Views and Opinions
Stating needs and Wants
Using Incentives and Pressures
Active Listening
Drawing Out
Building on Common Ground
Exercises
Audience
Anyone who feels they would like to be more influential when dealing with other people.