Testing and Quality Assurance for the BA and QA Professional

On-Site Requirements

For each trainee:

• • 1 pad or paper + pen

• • Whiteboard
• • Overhead screen projector or large colour monitor, connected to instructor’s PC

Why Attend this Course?

Most of these revisions can be traced to errors or omissions either:

• –In the business requirements documentation (the original agreement with the developers), or, –Due to bugs in the code.

Not only do errors and omissions increase project costs and turnaround times, they erode customer confidence. By effectively employing Quality Assurance techniques, the BA and QA professional are able to improve project outcomes, by:

• –Verifying throughout the life cycle that the project does not stray from customer expectations.
• –Performing extensive and well-targeted tests on the software before it is released to unearth errors that have been introduced during analysis and development.

What Makes this Course Stand Apart?

Full life cycle QA: The trainee learns through practice what QA deliverables to create at each stage of a project and how all of the resulting artifacts connect to each other to support QA over the SDLC.

The Job Aids: Each trainee receives invaluable Job Aids for use back at the office, including a complete test plan, test case template and a guide for Structured Walkthroughs.

Upon completion of this course, you will be able to:

• • Gain hands-on experience using essential testing techniques
• • Increase knowledge of the relationship between testing techniques and requirements documentation
• • Develop techniques to improve requirements writing skills to create testable requirements
• • Describe the BA and QA Professional’s role in testing
• • Describe the definition and goals of testing
• • Apply the principles of structured testing
• • Define different types of testing and know when to use each type of test on a project
• • Apply the V-Model
• • Create a QA plan
• • Perform a Structured Walkthrough to test requirements documentation
• • Perform Validation and Verification of requirements, design and coding deliverables
• • Review and ensure the quality of the testing strategy using Structured Testing
• • Design Functional and System (Non-functional) tests including black box test case techniques
• • Design an Acceptance Testing strategy
• • Describe QA metrics
• • Apply Six Sigma techniques to testing
• • Ensure complete test coverage with effective use of decision tables

Included in Each Trainee’s Kit

• • Full workshop solutions
• • Job Aids booklet containing:
• > Templates
• > Examples
• > Glossary of technical terms

BABOK 2 Alignment

Business Analysis Planning and Monitoring

• 2.1 Plan Business Analysis Approach
  Lesson 4: guidance on Structured Walkthroughs (a means of validating a business analysis approach).
  
• 2.3 Plan Business Analysis Activities
  Lesson 2: guidance on planning BA activities over the project lifecycle for waterfall and iterative lifecycle approaches.
  

Elicitation

• 3.2 Conduct Elicitation Activity
  Lesson 4: guidance on gathering metrics for non-functional (service level) requirements.
  
• 4.3 Maintain Requirements for Reuse
  Lessons 8: guidance on mapping requirements to ongoing operations.
  

Requirements Management and Communication

• 4.5 Communicate Requirements
  Lesson 4: guidelines on reviewing requirements using Structured Walkthroughs.

Requirements Analysis

• 6.3 Specify and Model Requirements
  Lesson 4: guidance on gathering metrics for nonfunctional (service level) requirements.
  
• 6.5 Verify Requirements
  Lesson 4: guidance and hands-on experience in the use to Structured Walkthroughs to verify requirements.
  
• 7.2 Allocate Requirements
  Lesson 5: guidance and hands-on experience using Decision Tables for Business Rules Analysis (for rules that may be managed through the software solution).
  

Solution Assessment and Validation

• 7.5 Validate Solution
  Throughout the course, including:
  

• • Designing tests to assess deployed solutions and ensure adequate test coverage
• • Testing of non-functional (service level) requirements using System Tests.

• • Business Analysts
• • QA Professionals: QA Analysts, Testers, and their managers
• • Business users and developers who need to be able to test computer systems from a business and user perspective