Writing Basics

1 day

No

Improving your writing skills enhances your productivity and effectiveness: skilled writers can produce more effective documents in less time. And better letters and email mean stronger relationships with your customers.

This one-day course shows you how to address the needs of your readers and teaches you how to write letters and emails that are clear, concise and persuasive. The skills learned will immediately improve the productivity of writers and their readers.

Our Approach

We recognize that people learn best by doing, and they do a lot in this course. It includes mini-lectures, small- and large-group discussions, games and lots of exercises. It is highly interactive to reinforce what is taught and includes peer editing in a non-threatening environment.

Apply the steps of the writing process to save time and produce more effective letters and emails

Organize ideas clearly

Draft quickly and painlessly

Write openings that set a positive tone and get right to the point

Layout documents to enhance readability

Be reader-centred

Adopt an upbeat, positive tone

Use plain language for a friendly, professional style

Energize your writing by cutting the fat

This course is ideal for anyone who regularly communicates by letter or email.